How Can We Help You?
We manufacture to order. This means that we don’t start building your feeders or parts until you order it. Generally, we ship within a week of your order, but at times it may take up to 2 weeks to ship. If you need an order expedited, give us a call and we will do our best to accommodate your needs.
We are confident that you will be 100% satisfied with our quality product. In the unlikely event that you need to return an item, please call for a return authorization (RA#) number prior to shipping the product. In order to receive proper credit an RA# is required. A product must be returned within 30 days of date of purchase then credit will be issued to your credit card for the purchase price and tax, if applicable, less a 15% restocking fee. The restocking fee will be waived when an item is returned within 30 days of date of purchase, unused, in the original box and undamaged
All items will be shipped by UPS ground unless specified differently. Items generally ship within 2 weeks. All 650 lb. capacity and larger feeders will ship via Truck Freight. All shipments are FOB, Boerne, Texas.
Check all products for damage prior to accepting the delivery. If any damage exists notify the carrier within 24 hours.
Products may be picked up at the factory with prior approval and coordination.
Pages that require sensitive data from you are protected using Secure Socket Layer (SSL) technology. As data travels across the internet between your web browser an our web site, it may go through any number of other computers along the way. SSL encrypts the data flowing between your web browser and our web site and is only readable by us. In addition SSL certificate guarantees the identity of the organization that you are transacting with. To view this information click on the logo below.
Prices do not include tax, shipping, handling or freight charges. Method of payment includes: American Express, Mastercard, Visa, Discovery, personal check, COD, Debit Card or Purchase Order (with approved credit only).
To find your order history, simply go to the Account icon in the header and login. All order history will be available in on your account page.
An order confirmation is generated and emailed immediately after you place your order.
We charge 6.75% sales tax on all order place to ship to any location in Texas. If you have tax exempt status, please call us to process your order.
All items will be shipped by UPS ground unless they are too large to do so economically. Larger orders, or orders containing larger feeders will ship via Truck Freight.
Our website calculates shipping by estimating package sizes and weights and then looking up the shipping cost to your shipping address using these estimated dimensions. Occasionally for complex orders of several different items this calculation may look too high. If this is the case, call us before you finish your order and we will manually verify the shipping amount.
Yes, we ship internationally. However, our website is not setup to handle these orders. Please call us to place an order to be shipped out of the United States.
Please call for a return authorization (RA#) number prior to returning the product. In order to receive proper credit an RA# is required. A product must be returned within 30 days of date of purchase then credit will be issued to your credit card for the purchase price and tax, if applicable, less a 15% restocking fee. The restocking fee will be waived when an item is returned within 30 days of date of purchase, unused, in the original box and undamaged.