We are confident that you will be 100% satisfied with our quality product. In the unlikely event that you need to return an item, please call for a return authorization (RA#) number prior to shipping the product. In order to receive proper credit an RA# is required. A product must be returned within 30 days of date of purchase then credit will be issued to your credit card for the purchase price and tax, if applicable, less a 15% restocking fee. The restocking fee will be waived when an item is returned within 30 days of date of purchase, unused, in the original box and undamaged.